Hi, you! This week we're talking about how to create the best experience for your customers. Everyone loves good service, and is essential to securing those all important repeat buyers. Making sure your shop is updated and keeping buyers in the loop is key. It's true what they say, happy customers lead to a happy business! Scroll for our top tips on keeping buyers sweet👇

SELLER TIP: HOW TO KEEP 'EM KEEN

✨ Update your shop regularly so all information is correct. For any items that aren't available you can mark as sold or delete to avoid any issues. 

✨ Package securely to ensure your item is delivered to the customer safe and sound. 

✨ Speedy shipping is always appreciated. From purchase the item should be sent ideally within a week. 

✨ Communication is key. Message the buyer to let them know when the item will be sent and include a tracking number. Go the extra mile and send a follow up message to see how they like their item.

TOP SELLERS THIS WEEK

Owmi StudioTeeny Tiny Emporium Originals Studio

FEATURES COMING SOON

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 PROMO CODES:Buyers can use promo codes to shop items without affecting your profit. 

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 MAKE AN OFFER: Buyers can instantly make an offer on your items. 

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SELLER NOTIFICATIONSBuyers can turn on notifications to be instantly notified when you update your shop.

FURTHER SUPPORT

Got a burning question we haven't answered? Reply to this email! We're happy to help.